Dedicated to Biotech & Life Science Marketing

MERGE is an award-winning strategic marketing agency with deep category experience across the entire health care ecosystem. From payers and providers to caregivers and patients, our experienced teams are ready to help your biotech, medtech, diagnostic, and pharma brands separate from the pack.

Specialty Health Patient and Nurse

HELPING YOU MOVE FROM TOUCHPOINTS TO TRUSTPOINTS

The only thing more valuable than attention today is trust. We create connected experiences weaving creativity, technology and empathy into seamless customer touch points that lead to significant increases in brand trust and ultimately, positive outcomes.

TRUST FUELS NET PROMOTER SCORES. NET PROMOTER SCORES FUEL GROWTH.

Companies with long-term profitable growth have a Net Promoter Score® two times higher than average. Building trust by enhancing the customer experience can lift Net Promoter Scores to help achieve higher customer satisfaction, improve retention and drive growth in market share.

Featured Work

Trust isn’t built in a day

It’s built over time. At every customer touchpoint. We apply the principles of experience design to ensure every customer interaction is positive and on brand. Our approach ensures engagement, preference and long-term relationships build with every trustpoint. Reach out to learn how trust helps life science companies fuel growth and differentiation.

Uncommon Capabilities

While the industry typically creates silos, we’re all about bringing the thinking, and people, together.

BRAND STRATEGY

Strategic Brand Planning

Persona Development

Audience Segmentation

Reporting Metrics & Analytics

TECHNOLOGY

Website Design & Development

UX / User Experience Design

CRM / CMS Implementation

SEO / SERP ranking

CREATIVE

Concept Development

Graphic Design

Direct (DTC, DTB) Marketing

MEDIA PLANNING

Online Display

Out of Home

PR / Influencer Engagement

Social Media

Email / Marketing Automation

DTC COMMUNICATIONS

TV, Radio & Direct Marketing

Point of Home Care

Awareness Campaigns

Advocacy, Development & Partnership

Facilitation

Grassroots Outreach & Nurturing

HCP & PATIENT COMMUNICATIONS

Market Research

Branded & Non-Branded

Creative

Nurturing Programs

Sales Training & Implementation

Merge Design

Ready to MERGE?

Reach out and let's see if we make a good combo.

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